Support

Questions, problems or ideas? Email us at support@ulsteinmedia.no and we will get back to you.

Opening a book for the first time

The first time you open a book, the app downloads its pictures and narration. This needs an internet connection. After that the book can be read offline.

Changing language, sound or reading settings

Tap Parent on the home screen and answer the small sum. There you can change language, subtitles, sound and how the pages turn.

No sound

Check the volume on the device and the narrator volume in the parent area. The narration plays even when the device is set to silent.

Freeing up space or starting over

In the parent area you can remove downloaded books, or reset all settings, favorites and reading progress.

Privacy

The app collects no personal information. See the privacy policy.